FAQ
Product & Science
What makes Craft different from other probiotic brands?
Craft is built for athletes, not the average wellness customer. Every formula is backed by microbiome research from elite performers and crafted for measurable impact on endurance, recovery, strength, and clarity.
What are athlete-derived probiotics?
Athlete-derived probiotics are bacterial strains isolated from the microbiomes of elite athletes. These strains have been shown to support energy metabolism, recovery, and resilience under physical stress, helping you perform like the pros.
How is Craft Custom different from the off-the-shelf formulas?
Craft Custom is built from you. We analyze your DNA and microbiome data to design a probiotic unique to your biology. Our off-the-shelf blends, like Craft Strength and Craft Complete, are formulated from aggregated athlete data to target specific training goals.
How does the gut affect athletic performance?
Your gut microbiome influences digestion, inflammation, hormone balance, and even mental focus. A balanced microbiome supports efficient fuel use, faster recovery, and sharper decision-making, all key to elite performance.
How long does it take to see results?
Most athletes start feeling improvements in digestion, focus, and energy within 2–4 weeks. Full microbiome adaptation can take 8–12 weeks of consistent use.
Can I take Craft products with other supplements?
Yes. Our formulas are designed to complement most supplement routines. If you’re taking prescribed medication, consult your healthcare provider before combining products.
Are Craft products backed by research?
Absolutely. Our formulations are guided by published microbiome research and developed under the leadership of Harvard-trained scientists and elite athletes.
Usage & Lifestyle
When should I take my probiotic?
We recommend taking your probiotic once daily, ideally on an empty stomach in the morning or before your first meal to maximize absorption.
Can I use Craft while training for an event or competition?
Yes. Craft is designed to optimize performance and recovery during all phases of training, preparation, competition, and rest.
Will I need to cycle off the product?
No. Craft is safe for continuous daily use. The longer you stay consistent, the more your microbiome stabilizes and strengthens.
Can I travel with Craft probiotics?
Yes. Our formulas are shelf-stable and designed for convenience, no refrigeration required. Keep them in a cool, dry place during travel.
Are Craft products vegan, gluten-free, or allergen-free?
All Craft products are vegan, gluten-free, and contain no major allergens. Each batch is rigorously tested for purity and safety.
Membership & Custom Program
How does the Craft Custom program work?
After ordering your kit, you’ll send a DNA and microbiome sample to our lab. Our scientists analyze your data, build your unique probiotic blend, and ship your custom formula, all included in your annual membership.
How often will I receive new formulas with Craft Custom?
Your membership includes a full year of personalized probiotics, data analysis, and secure biome storage. We evaluate your data annually to update your formula based on any biological changes.
What happens to my data? Is it safe?
Yes. Your genetic and microbiome data are encrypted, stored securely, and never shared or sold. Your data exists solely to build and refine your formula.
Shipping & Subscription
How does Subscribe & Save work?
You can subscribe to any off-the-shelf product and receive automatic deliveries every 30, 90, or 180 days. Subscribers save 15% on every order, get free shipping, and can modify, pause, or cancel anytime.
How long does shipping take?
Orders typically ship within 1–2 business days. Domestic delivery takes 3–5 days depending on location.
Do you ship internationally?
Yes. Craft ships worldwide. Shipping times vary by region, and additional customs fees may apply.
Certifications & Safety
Are Craft products NSF Certified for Sport®?
Yes, all off-the-shelf formulas are NSF Certified for Sport® and WADA compliant. *Custom blends are not eligible for the NSF Certified for Sport® process due to their individualized nature and single-batch production cost.
Can Craft help with longevity or recovery after my athletic career?
Yes. By improving microbiome balance, Craft supports long-term gut health, hormone balance, and cellular resilience, helping athletes extend their prime and recover stronger well beyond their competitive years.